2nd October 2019


Why can't I find my Bluetooth device?

On your iOS device, go to Settings > Bluetooth and make sure that Bluetooth is on. If you can't turn on Bluetooth or you see a spinning gear, restart your iPhone, iPad, or iPod touch. Then try to pair and connect it again. Make sure that your Bluetooth accessory is on and fully charged or connected to power.

How do I pair a device?

Step by Step: Android
  1. Step 2 Select the Bluetooth box to turn on enabling.
  2. Step 3 Wait for the name of your headset to appear, and then tap it.
  3. Step 4 If the smartphone doesn't automatically pair, enter the passcode given with your headset.
  4. Step 1 Go into Settings, General, Bluetooth, and set Bluetooth to ON.
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