Mystery shoppers give an unbiased customer response to their experience. The information they provide to the company can then be used to help the company improve what it does in the future. It doesn't matter what type of business it is, mystery shoppers work in many different industries.
In this regard, what do you do as a mystery shopper?
Some retailers hire companies to evaluate the quality of service in their stores; they often use mystery shoppers to get the information. They instruct a mystery shopper to make a particular purchase in a store or restaurant, and then report on the experience.
Is mystery shopping online jobs legit?
Legitimate mystery shopping companies are always short of shoppers, so they never ask for you to pay to see a list of their jobs. And lastly, check to see if they mystery shopping company is a member of the MSPA. They are the official organization that is in charge of regulating mystery shopping companies.
What is the role of a mystery shopper?
Mystery shopping (related terms: mystery consumer, secret shopper) is a tool used externally by market research companies, watchdog organizations, or internally by companies themselves to measure quality of service, or compliance with regulation, or to gather specific information about products and services.